Friday, December 12, 2008

Autorickshaw menace

Autorickshaw menace
Bengaluru,







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The IT capital of India is infamous for its autorickshaw drivers. It’s not just the fact that auto drivers in Bengaluru demand more than the meter fare. Rash and negligent driving put passengers at serious risk to life and limb, report Team DC
As if traffic congestion wasn’t enough to test anyone’s patience, commuters are finding they have to put up with irritable auto drivers, who sometimes even turn violent on city roads.

Take the experience of Sherly D’ Souza, a copywriter. Says she, “My friend got badly beaten up and kicked in the stomach while I was roughed up by an auto driver on the road as several people who had gathered around watched mutely. No one came to our help.” The incident was sparked off by Sheryl refusing to pay the driver more than the auto fare.

“We told him he should have informed us when we got into his auto that he wanted more than the fare. But he only got angry at this and began abusing us. He later got violent,” recounts Sherly, whose friend had to be admitted in hospital for two days afterwards.

Other commuters too have had harrowing experiences. Sheetal P. (name changed) was left in a running auto after its brakes failed, while the driver himself jumped to safety. “I was surprised to see the driver suddenly jump out of the running auto. I only realized a little later that he was saving his skin because the brakes of the auto had failed,” recalls Sheetal with a shudder.

The driver-less auto hit a wall and Sheetal was thrown out of the vehicle. The accident left her with a fractured ankle. “I was so shocked, I didn’t know what was happening. Within no time was I lying on the road and the auto nearly toppled over me,” she adds.

Bengalureans are understandably fuming at such behaviour by autorickshaw drivers who in their view have begun to think they rule the roads. Many feel its time the authorities acted to protect commuters from such drivers.

“It is high time the government took some action as otherwise these auto drivers will continue with their terrible behaviour. There must be a direct 24/ 7call centre or mobile number which commuters can contact to complain against these auto drivers at any point of the day or night. The calls must be promptly directed to the nearest police station who must be sent to the spot immediately,” says Akshath Kumar, an even management executive.

He feels that if stern action is taken against a few autodrivers it may set a precedent and others will then think twice before harassing commuters.

1 Comments:

At Friday, December 12, 2008 at 1:45:00 PM GMT+5:30, Anonymous Anonymous said...

Auto rickshaw is a public service governed by rules laid by administration. However, that does not seem to be a ground reality on bangalore roads. Denial of service, charge huge premium above the regulated prices, tampering of fare meters, rash driving, stopping/parking at will... apart from rude behaviour is the regular affair with atleast 90% of the auto drivers.
A Public service needs to be reliable - can we rely on these auto drivers to commute our ladies and old people? Not a chance. On 80 feet road, I was trying to help a very old lady to find an auto to drop her off in the vicinity of Indiranagar - a nominal fare distance. We had to ask around 20-25 autos to finally find a decent soul who oblidged. What a shame! Where is the humanity gone, where is sense of service, why cant we earn the right way? The same case is noticed when it rains. The autos refuse to ply over short distances, even if they do it will be at a hefty premium of 200% !!! Ladies often face this problem and it is very sad to see this happen to one of us especially if they are sick or have an emergency. That the reliability for you of bangalore autos. My wife is carrying, she sometimes misses her cab in the morning, can we look up to the friendly neighbourhood auto driver to take her safely to her destination. No way! even after repeatedly telling him politely to go slow on humps and pot holes ... there no way it is honoured. Service!!! - there you go!
Now I am sick tired of all this. None of my family members use the auto anymore except in dire necessity. Personal transport is the only option.
Attitude: it seems like the commuter needs to beg for a ride and still pay for it. The denial of service is not by a polite word, but a indifferent look in the other direction. Now do you think the public needs to support the FARE increase for such wonderful behaviour. My blood boils when there was a increase in fare last time.

 

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