Sunday, May 25, 2008

BIA puts passengers on cloud nine

BIA puts passengers on cloud nine
By S Praveen Dhaneshkar,DHNS,Bangalore:
Stray incidents were noticed like a few passengers haggling over parking fee with those manning the parking lot.

It appears that the infrastructure at Bengaluru International Airport (BIA) has lived up to all that it promised.
Though the teething problems did exist, it has wowed the passengers. As of now, the transition to the new airport looks smooth.

This reporter was among the passengers who took the Vayu Vajra bus from Kempe Gowda bus station to airport and enjoyed the journey. Co-passenger, M S Dwarkananth, resident of Govindrajnagar, who was heading to board a flight to Mumbai said: “It is very convenient, offers comfort and safety and rates are quite economical”.
The sweet tones on FM radio added to the pleasantness of the journey. Several other commuters too have given the thumbs up to this service. BMTC recorded 150 bookings through its Vayu Vajra reservation facility, while the home-to-bus stop taxi service also recorded 142 bookings. An hour later, the bus touched the airport. The ambience inside was quite breathtaking and the airport looked truly world class.

Sandeep, a software engineer, who resides at Whitefield, and arrived by Jetlite flight, had to wait for half an hour inside the flight as the connecting aerobridge was not in place. “As soon as we arrived, there was no airlines staff to assist us with our luggage. Small things like this have to be improved upon.” However, the infras-tructure and ambience was more than expected and it reminds us of the Changi airport in Singapore.”

Stray incidents were noticed like a few passengers haggling over parking fee with those manning the parking lot.

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