Tuesday, December 30, 2008

BangaloreOne in expansion mode

BangaloreOne in expansion mode

The number of BangaloreOne centres and the range of services offered by them have seen a significant growth this year. With the opening of 20 new mini kiosks in February, the number of centres have increased to 40. The list of services available has also been growing notably with the inclusion of insurance premium payment facility, private bus ticket reservation and booking of select movie tickets.

Another service that is bound to be popular is the booking of railways tickets. The service introduced this year was stalled because of a technical glitch and is likely to be commenced shortly.

The 3-year-old concept for bill payment services either cash or through credit cards has now gained widespread public acceptance.

While most people appreciate the quality of service at these centres, complaints are usually heard about contradicting statements from the staff on the documents required for passport applications.

The business model has become a successful venture and similar centres have been set up in Hubli-Dharwad. More centres will be set up in Belgaum and Mysore. With the objective of one centre in a radius of every two kilometres, 80 more kiosks are in the pipeline.


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